"Our Commitment to Quality and Service Runs Deep"

Aqua Pool & Patio, Inc. is one of only 71 spa and pool dealers nationwide that have been inducted into the AQUA 100 Hall of Fame, a part of the annual AQUA 100 list compiled by AQUA, the business magazine for spa and pool professionals. Taken from May 1, 2004 press release. To read in its entirety, Click Here.

Aqua Pool & Patio, Inc. (rated by Dunn & Bradstreet) constructs pools and spas that are made to last a lifetime, guaranteed by a company with a proven record of standing behind its product for over thirty-three years. We have built a sound reputation by providing the best possible service and quality control through every stage of the construction process, from Design, to Landscaping, to personal Service, as listed in the chart below.

Aqua Pool Development Process

Follow up procedures:

Pool Maintenance Education
Once the pool is filled, our service department will contact you to schedule your “Start Up,” session. During this training session we’ll make sure you understand everything you need to know to maintain your new Aqua Pool. “Start Up” sessions are usually scheduled during normal business hours and may require several hours to complete. If your time is limited during those hours, phone support is always available.

Weekly Maintenance Visits
If you live within our *service range, you’ll receive four Free Weekly Maintenance visits. On each visit, we’ll clean your pool, net, brush and vacuum. We’ll also clean the filter, test the water and review any procedures with you. Our goal is to keep an eye on our product – we want it to be perfect for you. Weekly Maintenance Visits are scheduled to begin the week after “Start Up.”

Follow-up
After 30 days you’ll receive a certified letter along with a "Punch List" to provide us with information to make sure that everything is exactly the way it should be. We want your feedback to ensure your complete satisfaction.

About one month prior to the end of the 1-year “bumper to bumper”/“no questions asked” warranty, you’ll receive another certified letter asking you to let us know if anything is not perfect – giving you time to have repairs done under warranty.

*This service is not available for those living outside the service range. Please see your sales representative for details.