Once there is water in the pool, our Service Department will visit to initiate the pumps, program the system and get the pool up and running. We will then have a scheduled “Pool School” with the new owners to go over everything on the new pool. There is a lot to absorb so we then have 4 additional maintenance visits included with our new pools. The service tech who visits over the next 4 weeks is available to answer any/all questions (and if they do not know the answer they will find out!) so that by the time we get to the second month of ownership, most of our clients are well prepared to take over maintaining the pool. We are ALWAYS available for questions and concerns (there is an on-call technician 7 days per week until 8:00 P.M.).