It’s always nice to be recognized for the hard work and commitment that upholds our business. At Aqua Pool & Patio, as a family owned and operated company that boasts over 45 years of customer satisfaction, we install and service the highest quality swimming pools, spas, and landscapes in the New England area including Connecticut and Western Mass areas. This quarter, The Edge, a publication of the Northeast Spa & Pool Association, has named our company as an “Award-Winning Service Company” and we are proud to share with you what this means.
With markers on overall quality of service, repairs, and customer service in addition to employee morale, ongoing educational opportunities, and industry involvement, Aqua Pool & Patio excels in every category. This is no small feat for a company that opens and closes between 800-1000 pools and spas each season in addition to performing over 250 weekly services for customers.
When asked what sets our company apart from the competition, Michael Giannamore, Owner and President, said, “The key is having a staff that really cares. Clients who can afford an inground swimming pool demand a high level of service for the money they are paying and the only way we can deliver a high-quality service is to have a staff that really cares about what they are doing.”
Several different ways Aqua Pool fosters intentional employee development and education include:
- Attending regional and national pool and spa shows, like NESPA CONSPA and The Pool and Spa Show in Atlantic City for help with new ideas and to stay abreast of innovative products
- Valuing industry certifications and aiding new staff in taking on educational initiatives to further individual careers
- Pay staff well and include incentives to create positive work/life balance and convey true value
At Aqua Pool & Patio, we seek out courteous, cordial, and respectful individuals to be a part of our company and perform the quality work we do. This award from The Edge is just a small acknowledgement to our central values and mission. Read the full article and find out more about our practice.