The Northeast Spa & Pool Association (NESPA) has recently named its winners for the 2018 Outstanding Achievement Awards – Service Competition. Aqua Pool & Patio has been awarded Gold for their exemplary customer service and customer relations.
The award winners were announced at a cocktail reception held at The Pool & Spa Show in Atlantic City. The awards celebration put a much deserved spotlight on the amazing building projects and stellar service provided by members of the Northeast Spa & Pool Association. Hundreds of industry professionals came together to raise a glass in honor of these industry leaders.
The 2018 Competition featured more over four dozen companies submitted nearly two-hundred entries between the Builders Competition and the Service Competition resulting in 102 awards being given across both competitions’ categories. Competition was once again high as these awards continue to be viewed within the industry as a benchmark of professional achievement.
In the Service Competition, each company was judged by their customers, who were asked to rate the customer service they received over the last year. The companies were judged on six categories of service which included response time, service performance for repairs, employee appearance and attitude, recommendations and overall performance.
“The medal winners in this competition represent the best of the best the pool and spa industry has to offer,” said Barry Kenny, President of NESPA. “We’ve heard directly from their customers these award winning companies deliver top quality, professional service day-in and day-out all season long.”
The purpose of the awards is to recognize and reward NESPA members whose quality of service and repairs is also paired with a high level of customer service. The recognized companies meet their professional challenges while maintaining a positive, accommodating and informative attitude with their customers.
About the Northeast Spa & Pool Association
The Northeast Spa & Pool Association (NESPA) is the Northeast affiliate of the Association of Pool & Spa Professionals (APSP). Founded in 1958, NESPA represents the pool and spa industry in the Northeast and serves members through extensive training programs, safety promotions, design competitions and compliance education. Connect with NESPA on Facebook and Twitter. Visit www.nespapool.org to learn more about the association.