The Northeast Spa & Pool Association (NESPA) has recently named its winners for the 2020 Outstanding Achievement Awards – Service Competition. Our service department at Aqua Pool & Patio has been awarded the Silver Award for their exemplary customer service and customer relations. The competition was once again high as these awards are recognized as an industry benchmark for professional achievement.
In the Service Competition, each company was judged by their customers, who were asked to rate the customer service they received over the last year. The companies were evaluated on six categories of service: response time, service performance for repairs, employee appearance and attitude, recommendations, and overall performance.
The awards’ purpose is to recognize and reward NESPA members whose service quality and repairs are combined with a high customer service level. The recognized companies meet their professional challenges while maintaining a positive, accommodating, and informative attitude with their customers.
As always, we would like to thank our customers for their continued business. Learn more about our service team here.